Knowing the Symptoms is not the same
as Understanding the Problem
A racing and luxury boat design manufacturing company was struggling against productivity and personnel issues. Workers were running out of materials. Any progress towards successful resolution was paralyzed by blame. And the result of that was angry customers, near daily complaints, and months of backorders.
Employee turnover was at an all time high, along with employee disengagement. This led to internal sabotage that put production months behind schedule. The problem was a CEO whose mind was closed. He only considered incentive programs tied to official production quotas. An unofficial quota system had pitted the workers against management and each other.
Workers knew when materials were running low, and would put in purchase request. Altercations between the managers stalled fulfillment, forcing the whole line to shut down. Every month the accountant came looking for answers regarding customers’ unfilled orders. The front office was frustrated by daily calls from angry customers, many who had been waiting more than six months.
The CEO could see the symptoms. It was right there in the spreadsheet. But he didn’t understanding the problem.
A Wise Executive Instead would have
- improved production management processes,
- repaired or improved personnel issues,
- improved employee engagement to remedy production issues
Working with small businesses and organizations across a broad range of sectors offering guidance on process management technologies WebAntiphon Group helps companies implement save the day solutions. A background contributing to technology beta testing, research and implementation WebAntiphon helps clients avoid (costly) typical pitfalls. Problems such as production tracking, supply management and employee training are improved. The changes are less overwhelming because of the uncommon end user tech research focus. Ranging from tech user interfaces, feature customization, to big data analytics and the evolution of informed consent gives the CEO and team a long view on strategy priorities.
Working with diverse individuals in complicated situations cultivates special insights about managing and resolving conflict. This company benefits from unique approaches based on practical relationship management experience. The incentive rewards program that the CEO requested is then connected to participation in programs to improve employee engagement and repair damaged professional relationships. Accessing specialized network of experts to help the company make better hires. One stop assistance implementing better risk management processes with human resource compliance and relevant expertise on hand.
And that may have saved that business.
But the CEO/owner didn’t make the right call and that business no longer exist.
Don’t make the same mistake. Do something different. Click here
We all know that lack of customer loyalty has become the plague of modern business. The loyalties inherent within society that would keep a mother, for example, shopping at the same store for 30 years, have all but diminished. 91% of consumers globally is likely to switch brands to one associated with a cause, given comparable price and quality according to cause marketing experts. And yet what you need is more than just another cause marketing campaign. This is where Art Based Solutions from Yvette Dubel can help…
A few benefits of these Art Based Solutions in addition to being unlike anything else can help you:
- Increase customer share
- Increase employee engagement
- With increasing and protecting brand equity
- Growing sales and profitability
- Discovering new opportunities and assets
Completing the form and confirming your email address will ensure you receive a special invitation and details to get the ebook guide for free. If you have any questions, just contact Yvette using the “Contact” button on the far right. You’ll get a strategy tips infographic and white paper. Then if you find the preview of interest, you’ll certainly benefit from the eBook introduction with “how to” guidance.
Tip: Watch the video on the right to learn how art sponsorships differ from sports in event marketing.
Art Based Solutions emerge from personal artist practice, research and Arts Integrated methodologies. Solutions are customized for each client. See Consulting Packages
Start Asking the Right Questions
Whether you get the best solutions or not depends on asking the right questions. What often happens instead is “target blindness” gets reinforced leaving many unprepared to survive the unexpected. Will you be one of them?